JRW / Blog / Statistics

Accounts payable statistics, 2026.

Two figures for the cost of an invoice, measured two ways, then the time, the exceptions, the wages, and the other side of the ledger: how late customers pay. Each figure carries its sample and who measured it.

Cost per invoice.

Two sources, both self-reported. APQC divides the whole AP process cost by invoices processed; Ardent asks finance leaders for their cost per invoice.

  1. $6.00 (link to this figure)

    Median total cost to process an invoice: people, systems, overhead and outsourcing, divided by invoices processed.

    Survey: APQC Open Standards Benchmarking, 2026. 5,846 organizations, cross-industry

    Mostly larger organizations. Quartiles are behind membership.

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-apqc-6, checked 22 October 2026

  2. $9.84 (link to this figure)

    Average all-in cost to process a single invoice, as reported by AP and finance leaders.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    Best-in-class teams reported 79% lower; secondary reports put that at $2.65 against $12.42 for everyone else.

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-ardent-984, checked 22 October 2026

  3. $24.36 (link to this figure)

    Median hourly pay of bookkeeping, accounting and auditing clerks, $50,670 a year, before benefits and overhead.

    Official: US Bureau of Labor Statistics, Occupational Outlook Handbook, 2025. Federal wage data, May 2025

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-wage-2436, checked 22 October 2026

  4. $118,565 (link to this figure)

    Staff cost a year for three people each processing 400 supplier invoices a month at the calculator defaults, labor only.

    Our default: JRW, 2026

    Invoice processing cost calculator: 12 minutes an invoice, 18% exceptions at 20 minutes, bookkeeper wage plus 30%. Staff time only. Late fees avoided and early-payment discounts caught are worth more on top.

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-jrw-cost, checked 22 October 2026

Time and exceptions.

  1. 8.2 days (link to this figure)

    Average time from receipt to approval. Best-in-class teams reported 79% faster.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-days-82, checked 22 October 2026

  2. 18.4% (link to this figure)

    Of invoices hit an exception: a mismatch with the order or receipt, a missing PO, a duplicate, an unanswered approver.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-exceptions-184, checked 22 October 2026

  3. 57% (link to this figure)

    Of suppliers can submit invoices electronically. The rest send PDFs, emails and paper.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-electronic-57, checked 22 October 2026

  4. 21.9% (link to this figure)

    Of AP staff time goes to supplier inquiries: where is my payment, did you get my invoice.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    Best-in-class teams reported half as much.

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-inquiries-22, checked 22 October 2026

  5. 1.8× (link to this figure)

    Best-in-class teams process 1.8 times as many invoices straight through, with no human touch, as their peers.

    Survey: Ardent Partners, 2025. Sponsored survey, 2025

    No absolute rate given.

    Cite

    JRW, “Accounts payable statistics 2026”, https://jrw-tech.com/blog/accounts-payable-statistics#ap-straight-18, checked 22 October 2026

The labels.

  • Measured. Call logs, records or a trial, with a stated sample, from someone not selling a fix for the problem measured.
  • Measured, vendor data. A vendor’s own platform data, with a stated sample.
  • Survey. A survey or secret-shopper study, with a stated sample.
  • Official. Government statistics, statutes and regulations.
  • Legal analysis. A law firm’s or court’s account of a law or ruling. Not legal advice for your state.
  • Vendor figure. Published or repeated by a company that sells a related product, with no independent check. Some have no primary source we could find; the note says which. Where a calculator starts from one, its defaults table says so.
  • JRW engagement. Measured in one of our own client engagements. We sell the work being measured, so read it as one practice’s result, not a benchmark.
  • Our default. A number we chose, or a JRW calculator’s output at its default settings. The calculator page shows the assumptions.

To cite a figure, copy its cite line. Anchors are stable. Corrections: jeff@jrw-tech.com.

Questions.

Which cost per invoice should I compare against?
APQC’s $6.00 if you want a measured median; Ardent’s $9.84 if you want what finance leaders say. Both are all-in. Our calculator counts labor only, and at its defaults that alone comes to about $8 an invoice. Compare yourself with one source at a time.
Is 18.4% exceptions high?
It is the survey average. Teams with POs on everything and suppliers on electronic invoicing run lower; teams that receive PDFs by email and code by hand run higher. Count a month of yours.
Can I cite these?
Cite APQC, Ardent Partners, the BLS, Atradius, QuickBooks or Xero for their figures. Cite JRW for the calculator outputs and this page.

What does an invoice cost your AP desk?

The calculator starts from these figures and takes your invoice volume and wages.

Open the invoice processing calculator

Related: Late invoice cost calculator · Late invoices: what they cost and how to get paid sooner · Month-end close statistics · AI automation for finance teams