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    <title>JRW blog</title>
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    <description>Statistics pages with sources, and short guides on automating one workflow at a time.</description>
    <language>en</language>
    <item>
      <title>AI voice agents and HIPAA: what to ask a vendor</title>
      <link>https://jrw-tech.com/blog/ai-voice-agents-hipaa-questions</link>
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      <pubDate>Wed, 21 Oct 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What HIPAA requires of an AI voice agent that answers a practice's phone, the state rules on recording and disclosure, and 14 questions to ask a vendor.</description>
    </item>
    <item>
      <title>Late invoices: how to get paid sooner</title>
      <link>https://jrw-tech.com/blog/late-invoices-small-business</link>
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      <pubDate>Thu, 15 Oct 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What late-paying customers cost a small business, why it is mostly not interest, and a follow-up sequence that gets invoices paid sooner.</description>
    </item>
    <item>
      <title>Accounts payable statistics 2026</title>
      <link>https://jrw-tech.com/blog/accounts-payable-statistics</link>
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      <pubDate>Mon, 05 Oct 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>What it costs to process a supplier invoice, how long it takes and how often one hits an exception. With the source and sample behind each figure.</description>
    </item>
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      <title>Claim denial statistics 2026</title>
      <link>https://jrw-tech.com/blog/claim-denial-statistics</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/claim-denial-statistics</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>How often medical claims are denied, why, what a denial costs to fight and how many appeals win. From KFF, Premier, MGMA and other named sources.</description>
    </item>
    <item>
      <title>How to reduce patient no-shows</title>
      <link>https://jrw-tech.com/blog/how-to-reduce-patient-no-shows</link>
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      <pubDate>Mon, 14 Sep 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What a randomized trial and two large reviews say lowers the no-show rate: reminders that ask for a confirmation, shorter lead times and a worked waitlist.</description>
    </item>
    <item>
      <title>How to replace your medical billing company</title>
      <link>https://jrw-tech.com/blog/how-to-replace-your-medical-billing-company</link>
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      <pubDate>Wed, 02 Sep 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>How to leave a percentage-of-collections billing company and run claims in-house with an agent. The contract, the staffing math and a 90-day transition.</description>
    </item>
    <item>
      <title>What a medical billing company costs</title>
      <link>https://jrw-tech.com/blog/what-a-medical-billing-company-costs</link>
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      <pubDate>Thu, 27 Aug 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What a medical billing company charges as a percentage, what that comes to in dollars, how in-house billing compares, and the fee-splitting rules.</description>
    </item>
    <item>
      <title>Medical billing statistics 2026</title>
      <link>https://jrw-tech.com/blog/medical-billing-statistics</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/medical-billing-statistics</guid>
      <pubDate>Fri, 21 Aug 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>What billing companies charge, how often claims are denied and what in-house billing costs. From Premier, MGMA, CAQH, federal wage data and price lists.</description>
    </item>
    <item>
      <title>Speed to lead for law firms: what the data says</title>
      <link>https://jrw-tech.com/blog/speed-to-lead-law-firms</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/speed-to-lead-law-firms</guid>
      <pubDate>Mon, 10 Aug 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>How fast law firms answer a web lead, what five years of secret-shopper data show, where the 21-times claim comes from, and what to do first.</description>
    </item>
    <item>
      <title>How to measure missed calls</title>
      <link>https://jrw-tech.com/blog/how-to-measure-missed-calls</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/how-to-measure-missed-calls</guid>
      <pubDate>Mon, 03 Aug 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>The three missed-call numbers people confuse, where each lives in your phone system, and a two-week audit any business can run.</description>
    </item>
    <item>
      <title>Quote turnaround in a job shop: the three delays</title>
      <link>https://jrw-tech.com/blog/quote-turnaround-job-shop</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/quote-turnaround-job-shop</guid>
      <pubDate>Tue, 28 Jul 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>Why a job-shop quote takes three days and where the time goes: the inbox, the estimate and the follow-up. How to cut each delay.</description>
    </item>
    <item>
      <title>Check calls in freight: how to make fewer</title>
      <link>https://jrw-tech.com/blog/check-calls-in-freight</link>
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      <pubDate>Wed, 22 Jul 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>A check call is a broker phoning a carrier for a load's status. What they cost a brokerage in dispatcher time, and five ways to make fewer of them.</description>
    </item>
    <item>
      <title>How to shorten the month-end close</title>
      <link>https://jrw-tech.com/blog/how-to-shorten-the-month-end-close</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/how-to-shorten-the-month-end-close</guid>
      <pubDate>Wed, 15 Jul 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>APQC puts the median month-end close at six days and top performers at five. What separates them, a day-by-day close, and which tasks to automate first.</description>
    </item>
    <item>
      <title>Quote turnaround statistics for job shops</title>
      <link>https://jrw-tech.com/blog/quote-turnaround-statistics</link>
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      <pubDate>Thu, 09 Jul 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>How fast buyers expect a quote, how quoting speed relates to winning the order, and typical job-shop win rates, with the source behind each figure.</description>
    </item>
    <item>
      <title>How to cut prior authorization denials</title>
      <link>https://jrw-tech.com/blog/how-to-cut-prior-authorization-denials</link>
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      <pubDate>Fri, 03 Jul 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What AMA, CAQH and KFF data say about why prior authorizations are denied and what lowers the rate, from the payer file to appeals, which win 4 times in 5.</description>
    </item>
    <item>
      <title>Month-end close statistics 2026</title>
      <link>https://jrw-tech.com/blog/month-end-close-statistics</link>
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      <pubDate>Mon, 22 Jun 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>How long the month-end close takes, what share of teams close within a week, and what the hours cost. From APQC's benchmark of 10,201 organizations.</description>
    </item>
    <item>
      <title>AI vs live answering service for a law firm</title>
      <link>https://jrw-tech.com/blog/ai-vs-live-answering-service-law-firm</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/ai-vs-live-answering-service-law-firm</guid>
      <pubDate>Tue, 09 Jun 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>What missed calls cost a law firm, what a live legal answering service and an AI intake agent each cost to fix it, what each does with a new client's call, and where the ABA's ethics guidance applies.</description>
    </item>
    <item>
      <title>Prior authorization statistics 2026</title>
      <link>https://jrw-tech.com/blog/prior-authorization-statistics</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/prior-authorization-statistics</guid>
      <pubDate>Thu, 28 May 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>How many prior authorizations a physician handles, what each costs and how often payers deny them. From the AMA's 2025 survey, the CAQH Index and KFF.</description>
    </item>
    <item>
      <title>What it costs to answer the phone, compared</title>
      <link>https://jrw-tech.com/blog/what-it-costs-to-answer-the-phone</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/what-it-costs-to-answer-the-phone</guid>
      <pubDate>Fri, 15 May 2026 12:00:00 GMT</pubDate>
      <category>Guides</category>
      <description>Four ways to cover a business phone: what each costs, what each can do with a call, the hours each leaves uncovered, and how each compares with what the missed calls cost.</description>
    </item>
    <item>
      <title>Missed call statistics 2026</title>
      <link>https://jrw-tech.com/blog/missed-call-statistics</link>
      <guid isPermaLink="true">https://jrw-tech.com/blog/missed-call-statistics</guid>
      <pubDate>Mon, 04 May 2026 12:00:00 GMT</pubDate>
      <category>Statistics</category>
      <description>How many business calls go unanswered, by industry, with the sample and source behind each figure. Measured data first, then surveys.</description>
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